Returns & Exchanges
At Vibriance, we stand behind our science-backed formulations and offer a 365-day 'bottom of the jar' money-back guarantee to ensure your total satisfaction. If you are not completely thrilled with your results, we make the return process simple and transparent.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email or phone within 365 days of your purchase to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Securely place your Vibriance products—whether full, partially used, or empty—into their original packaging or a sturdy shipping box.
- 3.Ship to Vibriance
Affix the provided return label to your package and drop it off at your nearest authorized carrier location to be sent back to our fulfillment center.
- 4.Receive Your Refund
Once our warehouse receives your return, we will process a full refund of the purchase price to your original payment method within 5-7 business days.
